Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and iYatta Technical Solutions ("iYatta," "we," "us," or "our"), located in Raleigh, North Carolina. By accessing our website at iyatta.com or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

iYatta Technical Solutions provides AI-powered automation design, development, and consulting services, including but not limited to:

• Custom workflow automation using n8n and related platforms
• AI chatbot and conversational agent development
• Client intake automation systems for law firms and professional services
• Cybersecurity risk assessments (RiskShield)
• IT consulting and technology strategy

The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate Statement of Work (SOW) or Service Agreement signed by both parties.

Program Name: iYatta Technical Solutions — Law Firm Intake & Client Communication Program

Program Description: By submitting our contact or intake form at iyatta.com and checking the SMS consent box, you agree to receive automated text messages from iYatta Technical Solutions. These messages are sent to confirm receipt of your inquiry, provide next steps for scheduling a consultation, and deliver follow-up communications related to our AI automation services for law firms.

Message Frequency: Message frequency varies based on your interactions with our services. You may receive up to 5 messages per inquiry or service engagement.

Message & Data Rates: Message and data rates may apply. Charges are billed by your mobile carrier. iYatta Technical Solutions does not charge for SMS messages.

Supported Carriers: Compatible with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.

To Opt Out: Reply STOP to any SMS message at any time to unsubscribe. You will receive one final confirmation message and will not receive further SMS messages from iYatta Technical Solutions.

For Help: Reply HELP to any SMS message for assistance, or contact us directly:

Consent Not Required: SMS consent is not a condition of purchasing or receiving any services from iYatta Technical Solutions. You may contact us by email or phone without providing SMS consent.

For full details on how we handle your data, see our Privacy Policy.

Unless otherwise specified in a signed Service Agreement:

• Setup / Build Fee: 50% due upon project commencement; 50% due upon delivery of the completed workflow
• Monthly Retainer: Due on the 1st of each month, invoiced 5 days in advance
• One-Time Assessments: Payment due in full prior to delivery of the report
• Late Payments: Invoices unpaid after 15 days are subject to a 1.5% monthly late fee

iYatta reserves the right to suspend services for accounts with outstanding balances exceeding 30 days.

Client-Owned Work: Upon receipt of full payment, iYatta assigns to the client all rights to the custom workflow configurations, automation logic, and deliverables specifically created for that client under a signed Service Agreement.

iYatta-Owned Assets: iYatta retains ownership of all proprietary frameworks, templates, methodologies, tools, and pre-built components used in delivering services. These are licensed to the client for use within the delivered solution but may not be resold, sublicensed, or distributed independently.

Third-Party Tools: Workflows may incorporate third-party platforms (n8n, OpenAI, Twilio, Google Workspace, etc.) subject to their respective terms of service. The client is responsible for maintaining their own accounts and licenses for these platforms.

The client agrees to:

• Provide timely access to necessary systems, credentials, and information required to deliver the services
• Maintain active accounts and subscriptions for any third-party platforms required by the automation (n8n, Twilio, OpenAI, etc.)
• Ensure that all data provided to iYatta for use in automations is lawfully obtained and that its use complies with applicable laws, including attorney-client privilege and data protection regulations
• Obtain any necessary consents from their own clients before routing their data through automated systems

Both parties agree to keep confidential all non-public information shared during the engagement, including business processes, client data, pricing, and technical specifications. This obligation survives termination of the service relationship for a period of three (3) years.

iYatta will never access, use, or disclose a law firm's client data for any purpose other than delivering the agreed services.

To the maximum extent permitted by applicable law, iYatta Technical Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, lost profits, loss of data, or business interruption, arising from your use of our services or website.

iYatta's total cumulative liability for any claims arising from a specific service engagement shall not exceed the total fees paid by the client to iYatta in the three (3) months preceding the claim.

iYatta does not guarantee specific business outcomes, including but not limited to lead conversion rates, revenue increases, or case acquisition results from automation systems.

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Either party may terminate a monthly retainer agreement with 30 days written notice. iYatta may terminate services immediately for non-payment, breach of these Terms, or conduct that poses a legal or reputational risk to iYatta.

Upon termination, the client retains ownership of all paid-for deliverables. iYatta will provide a transition period of up to 14 days to assist with handoff of workflows and credentials.

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Wake County, North Carolina, and both parties consent to the personal jurisdiction of such courts.

We reserve the right to update these Terms at any time. Material changes will be communicated via email or a notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms, please contact: