Privacy Policy

iYatta Technical Solutions ("iYatta," "we," "us," or "our"), located in Raleigh, North Carolina, operates the website iyatta.com and provides AI-powered automation services to law firms and other businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or submitting information through our contact form, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

We collect information you voluntarily provide when you:

• Submit our contact or intake form (name, law firm name, email address, phone number, and message)
• Communicate with us by email, phone, or SMS
• Engage with our services under a client agreement

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URL, through standard web analytics tools.

By checking the SMS consent checkbox on our contact form, you expressly consent to receive SMS text messages from iYatta Technical Solutions at the phone number you provide. These messages may include:

• Confirmation of your inquiry submission
• Scheduling and appointment reminders
• Follow-up communications related to our services
• Informational updates about your automation workflow

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

To opt out: Reply STOP to any SMS message at any time. You will receive one final confirmation message and will not receive further SMS messages from us.

For help: Reply HELP to any SMS message or contact us at [email protected] or 919-341-7700.

SMS consent is not required as a condition of purchasing or receiving any of our services. You may contact us by email or phone without providing SMS consent.

We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes.

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Deliver and improve our AI automation services
• Send SMS messages you have consented to receive
• Comply with legal obligations
• Protect against fraud and unauthorized access

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Twilio — SMS delivery platform (subject to Twilio's privacy policy)
• Formspree — Contact form processing
• n8n — Workflow automation platform
• OpenAI — AI language model processing

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. We may also disclose your information if required by law or to protect the rights, property, or safety of iYatta, our clients, or others.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 2 years. Client service records are retained for up to 7 years in accordance with standard business practices.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at [email protected] or 919-341-7700.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: